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Find answers in our docs, check the API status, or reach out to our team directly.

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API Documentation

Complete reference for all endpoints, authentication, SDKs, code examples in JavaScript, Python, PHP, and more.

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FAQ

Answers to common questions about pricing, rate limits, authentication, SDKs, historical data, and billing.

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API Status

Real-time uptime monitoring for all API endpoints. Check current status and historical availability.

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API Playground

Test API endpoints directly in your browser. No authentication required for the public rate endpoint.

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Blog & Guides

Tutorials on building currency converters, caching strategies, multi-currency billing, and API comparisons.

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Plans & Pricing

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Contact Support

Can't find what you're looking for? Our team is here to help with technical issues, billing questions, integration guidance, and custom requirements.

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Coverage

Monday – Friday, 9:00 AM – 6:00 PM GMT

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Security Issues

Report vulnerabilities to admin@exchange-rateapi.com

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Common Support Questions

My API key isn't working

Make sure you're including the key in the Authorization: Bearer YOUR_KEY header. Check your dashboard to ensure your key is active.

I'm getting 429 rate limit errors

You've exceeded your monthly request quota. Upgrade your plan for higher limits, or implement caching to reduce API calls.

How do I upgrade my plan?

Go to the pricing page and click the plan you want. If you're logged in, you'll see your current plan highlighted.

Can I get a refund?

Yes, we offer a 14-day money-back guarantee on all paid plans. Contact us for a refund.

The rates seem wrong

We provide mid-market rates from Reuters/Refinitiv — these may differ from retail rates at banks. If you see a specific issue, please contact us with the currency pair and expected rate.

I need more than 100,000 requests/month

We offer custom enterprise plans for high-volume use. Contact us with your requirements and we'll put together a proposal.

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